Hänel maintenance packages

Proactive and effective

Take advantage of our maintenance packages and additional options to increase productivity and ensure smooth workflows

Hänel offers you three maintenance packages, which you can adapt individually to suit your needs thanks to a range of additional options. 

We place great emphasis not only on maximum safety for your employees, but also on the sustainability of your Hänel storage systems.

Package 1

ServiceBASIC

The ServiceBASIC package includes all the legally prescribed safety inspections. 

In addition, your employees are instructed in the operation of the machines.

ServiceBASIC Package:

  • Safety inspection
  • Basic user instruction
  • 24-hour response time

Package 2

ServiceSTANDARD

With the ServiceSTANDARD package you also ensure that the value of your system is maintained. The ServiceSTANDARD package offers supplementary services in addition to those offered by the ServiceBASIC package.

ServiceSTANDARD package:

  • All services in the ServiceBASIC package
  • Value-preserving, preventive maintenance
  • Software update
  • Specialist hotline
  • Customized, individual options when a contract is being drawn up
  • Recommendations for upgrades and modernizing machines
  • Optional: Spare part packages

Package 3

ServiceTOP

The ServiceTOP package offers you optimal planning stability and cost control.
All the services from packages 1 and 2 are included:

All at a fixed price per machine!

Additional options for all packages

For the best possible production security, further optional services can be added to all packages:

Express spare parts supply